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Use our SMS helpline to track the progress on your loan. SMS the following keywords to 44184 for your loan status.
SMS "status" to get the status of your application
SMS "loan" to see all your active loans
SMS "payment" to see details of your payments
SMS "settle" for info on how to settle your account
SMS "question" and your question for assistance
You can also send us an email to firstname.lastname@example.org
Our collections department will try everything so that we can make arrangements to resolve non-payment. Should we however not receive the money in a reasonable period, your account will be handed over to an external collections company. Continued failure to repay a loan will mean we may be forced to take legal action against you. In addition the credit bureaux will record the outstanding debt. This information may be supplied to other organisations to perform similar checks and to trace your whereabouts and recover debts that you owe. Records remain on file for a number of years after they are closed, whether settled by you or not.
Annual Percentage Rate
All short term loans carry an annual rate of 60% as per the definition of the NCA
All payments are collected via NAEDO (non-authenticated early debit order)
Each and every loan application is a separate loan and is treated as such from application to quotation and ultimate contracting. Paid up or settled loans are not automatically renewed.